---
title: Why haven't I received all the products I requested with the app?
description: Why haven't I received all the products I requested with the app?
---

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1. [Knowledge Base](https://help.nextail.co/en?hsLang=en)
2. [Mobile App](https://help.nextail.co/en/mobile-app?hsLang=en)
3. [FAQs](https://help.nextail.co/en/mobile-app?hsLang=en#faqs)

# Why haven't I received all the products I requested with the app?

The products requested from stores are approved or rejected in head office. 

If you have not received units that you requested through this function, we recommend you contact the corresponding area of your company.

- [First Allocation](https://help.nextail.co/en/first-allocation?hsLang=en#main-content)

    - [Introduction](https://help.nextail.co/en/first-allocation?hsLang=en#introduction)
    - [Demand Forecast Logic - First Allocation](https://help.nextail.co/en/first-allocation?hsLang=en#demand-forecast-logic-first-allocation)
    - [Optimization Logic - First Allocation](https://help.nextail.co/en/first-allocation?hsLang=en#optimization-logic-first-allocation)
    - [Launching a Scenario](https://help.nextail.co/en/first-allocation?hsLang=en#launching-a-scenario)
    - [Reviewing a Scenario](https://help.nextail.co/en/first-allocation?hsLang=en#reviewing-a-scenario)
- [Replenishment](https://help.nextail.co/en/replenishment?hsLang=en#main-content)

    - [Introduction](https://help.nextail.co/en/replenishment?hsLang=en#introduction)
    - [Demand Forecast logic](https://help.nextail.co/en/replenishment?hsLang=en#demand-forecast-logic)
    - [Optimization logic](https://help.nextail.co/en/replenishment?hsLang=en#optimization-logic)
    - [Launching a Scenario](https://help.nextail.co/en/replenishment?hsLang=en#launching-a-scenario)
    - [Reviewing a Scenario](https://help.nextail.co/en/replenishment?hsLang=en#reviewing-a-scenario)
    - [FAQs](https://help.nextail.co/en/replenishment?hsLang=en#faqs)
- [Store Transfers](https://help.nextail.co/en/store-transfers?hsLang=en#main-content)

    - [Introduction](https://help.nextail.co/en/store-transfers?hsLang=en#introduction)
    - [Demand Forecast logic](https://help.nextail.co/en/store-transfers?hsLang=en#demand-forecast-logic)
    - [Optimization logic](https://help.nextail.co/en/store-transfers?hsLang=en#optimization-logic)
    - [Launching a Scenario](https://help.nextail.co/en/store-transfers?hsLang=en#launching-a-scenario)
    - [Reviewing a Scenario](https://help.nextail.co/en/store-transfers?hsLang=en#reviewing-a-scenario)
    - [FAQs](https://help.nextail.co/en/store-transfers?hsLang=en#faqs)
- [Master Data & Daily Data](https://help.nextail.co/en/master-data-daily-data?hsLang=en#main-content)

    - [FAQs](https://help.nextail.co/en/master-data-daily-data?hsLang=en#faqs)
    - [Daily Data](https://help.nextail.co/en/master-data-daily-data?hsLang=en#daily-data)
- [Business Intelligence](https://help.nextail.co/en/business-intelligence?hsLang=en#main-content)

    - [Dashboards](https://help.nextail.co/en/business-intelligence?hsLang=en#dashboards)
    - [Relevant Metrics](https://help.nextail.co/en/business-intelligence?hsLang=en#relevant-metrics)
    - [FAQs](https://help.nextail.co/en/business-intelligence?hsLang=en#faqs)
- [Transversal](https://help.nextail.co/en/transversal?hsLang=en#main-content)

    - [Demand Forecast](https://help.nextail.co/en/transversal?hsLang=en#demand-forecast)
    - [Optimization](https://help.nextail.co/en/transversal?hsLang=en#optimization)
    - [Categories](https://help.nextail.co/en/transversal?hsLang=en#categories)
- [Mobile App](https://help.nextail.co/en/mobile-app?hsLang=en#main-content)

    - [Introduction](https://help.nextail.co/en/mobile-app?hsLang=en#introduction)
    - [Functionalities](https://help.nextail.co/en/mobile-app?hsLang=en#functionalities)
    - [FAQs](https://help.nextail.co/en/mobile-app?hsLang=en#faqs)
- [Account Help](https://help.nextail.co/en/account-help?hsLang=en)
- [Service & Solution](https://help.nextail.co/en/service-solution?hsLang=en#main-content)

    - [Solution specifications](https://help.nextail.co/en/service-solution?hsLang=en#solution-specifications)
    - [Implementation process](https://help.nextail.co/en/service-solution?hsLang=en#implementation-process)
    - [Data requirements](https://help.nextail.co/en/service-solution?hsLang=en#data-requirements)
    - [Service Levels](https://help.nextail.co/en/service-solution?hsLang=en#service-levels)
    - [Support](https://help.nextail.co/en/service-solution?hsLang=en#support)
- [Terms & Conditions](https://help.nextail.co/en/terms-conditions?hsLang=en)

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