Frequently asked questions
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      I see stocks in negative. Why?

      The possible reasons you have negative stocks are:

      • The store sold a unit that is not registered in the system as commercial stock.
      • The unit was sold before the product arrived in the store.
      • A sales error using an incorrect code.
      • A discrepancy between units of the delivery note and what actually arrived.
      We recommend you verify the root cause and coordinate with your company to fix it.


      When Nextail refresh sales and stocks data