---
title: Why do I receive a “Activation link no longer valid” message when I try to log in for the first time?
description: Activation link which is sent to your email upon account creation will expire after 30 days.
---

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# Why do I receive a “Activation link no longer valid” message when I try to log in for the first time?

## Activation link which is sent to your email upon account creation will expire after 30 days.

![Screenshot 2025-06-11 at 10.51.35](https://help.nextail.co/hs-fs/hubfs/Screenshot%202025-06-11%20at%2010.51.35.png?width=468&height=227&name=Screenshot%202025-06-11%20at%2010.51.35.png)

If you try to use expired link you will receive following message:

 

![Screenshot 2025-06-11 at 10.49.08](https://help.nextail.co/hs-fs/hubfs/Screenshot%202025-06-11%20at%2010.49.08.png?width=327&height=357&name=Screenshot%202025-06-11%20at%2010.49.08.png)

 

If you experience this situation, you can reach our support team via email at login\_sso\_support@nextail.co and we will send a new activation link to your email.

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