--- title: Nextail app installation description:  Device Requirements  --- [Skip to content](https://help.nextail.co/en/legacy/nextail-app-installation#main-content) - [English](https://help.nextail.co/en/legacy/nextail-app-installation) - [Español](https://help.nextail.co/es/legacy/instalación-de-la-aplicación-nextail) - [Français](https://help.nextail.co/fr/legacy/installation-de-lapplicaiton-nx) - [Русский](https://help.nextail.co/ru/legacy/установка-приложения-nextail) English Show submenu for translations ![Nextail-logo-rojo (5).png\]](https://help.nextail.co/hs-fs/hubfs/Emails/Nextail-logo-rojo%20(5).png?height=31&name=Nextail-logo-rojo%20(5).png) Open main navigation Close main navigation - - [English](https://help.nextail.co/en/legacy/nextail-app-installation) - [Español](https://help.nextail.co/es/legacy/instalación-de-la-aplicación-nextail) - [Français](https://help.nextail.co/fr/legacy/installation-de-lapplicaiton-nx) - [Русский](https://help.nextail.co/ru/legacy/установка-приложения-nextail) English Show submenu for translations - [Visit nextail.co](https://nextail.co/) [Visit nextail.co](https://nextail.co/) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Articles](https://help.nextail.co/en/legacy/mobile-app?hsLang=en#articles) # Nextail app installation ## Device Requirements **1.1.- IOS** - Available for iPhone and iPad - Version IOS equal to or greater than 9.0 **1.2.- Android** - Available for any device with this operating system - Version Android equal or greater than5 **2.- Installation** **2.1.- IOS** ![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36086363340originalzMWIvNfm4wCXq8VUjjCQ6w95J3VZmKiO1g.png) - Access the App store of your iPhone - Search “Nextail store app” - Tap “Get” button to download the app and install it on your mobile **2.2.- Android** ![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36086363420originalIpP7D7hSyr09IpWwCmOPrlDR2O8aZDSXow.png) - Access the App store “Google play” of your mobile - Search “Nextail app store” - Tap “Install” button to download the app on your mobile **3.- Signed up for the first time and Login** **3.1.- Signed up for the first time\*** ![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36086363741originalt8amrUDgg4Kzkdua_G486GCSnpyg199LOA.png) The user will receive this email to sign up for the first time in Nextail. By clicking on the link the user will create a password to have access. - The hyperlink is valid to register within the next 72 hours - Think of a preferred password and put it twice as requested. It must contain at least 1 number and 1 capital letter ![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36086363930originalwLr_Aj-2noqkCT41w3rdzTgOg8UDMkSoHg.png) \*Supported browsers: Google Chrome (vers. \>55),  Safari (vers. \>10), Firefox (vers. \>54) and Edge (vers. \>15) **3.2.- Login** ![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36086364010originalnK08Xvmal7xxdY7g722Ai8oCV7eawt_ogQ.png) - Introduce the name of your brand or company in the Domain field. i.e “nextail” - Introduce your user email and password in the Email and Password fields - Click on the Login button - You can recover your password by clicking on “Forgot password?” **4.- Contact Support** **4.1.- Before login Nextail**  You can send us an email to “support@nextail.co” whether you have problems with the access. **4.2 After logging in Nextail** ![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36086364057originalgX0htUrLHRUqhgXSI8QVzfXfiNNv0-j8oQ.png)   Contact us by clicking here Need help? 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