---
title: How do I order products in store requests?
description: The store requests function was designed to increase the sale opportunity when there is no stock in the store and units are available in the warehouse. It is an end-to-end process using the mobile app.
---

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# How do I order products in store requests?

## The store requests function was designed to increase the sale opportunity when there is no stock in the store and units are available in the warehouse. It is an end-to-end process using the mobile app.

Click on feedback from the main menu list and select "Store request" to enter the store requests process. A list with the current store requests is shown. Each card represents a product and the color flags display sizes, quantities and status, from the most recent request to the older ones. For example:

- - L: 1 (red) - means a request of one item, size "L" which was rejected (red)
    - 44: 2 (green) - means a request of two items, size "44" which was accepted (green)
    - XS: 1 (gray) - means a request of one item, size "XS" which is pending approval from headquarters

![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36145428418originalNMPo1WdKOYaYm-90PfoMvK8ZsuBDGHtsmw.png)![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36145428422originalkNHssYnj3sthKsFWAWu26bDP0xPu3Ce7nA.jpeg)

- By clicking the "+" the user can search for the product, either manually by placing the product reference or scanning the barcode with the [Scan](https://help.nextail.co/en/support/solutions/articles/36000103041-scanner?hsLang=en) feature. When the product is not found, an empty screen with a message is displayed. If the search matches with some product, the following screen is shown.

![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36145428419originalIwy5Dt4rx7ZEE15ZOb3bSqcWXp5OuZlYKQ.jpeg)![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36145428421originallh5Ek8X2Akw_yw1wI0xBrdr1qA0KMRzR0g.jpeg)

- Select different quantities per size by adding units with the "+" button or removing units with the "-" button. Then, press “Continue”.

#### Important:

1. The request cannot be edited once the units have been confirmed. Only new requests can be made.

![](https://help.nextail.co/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction36145428420originalnRG1SBnDqyzbPSdh-y0npbQQMzduz4myjQ.jpeg)

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